Fairway Car Accessories
Effective Date: [Date]
At Fairway Car Accessories, we understand that sometimes plans change and you may need to cancel an order. We strive to make the cancellation process as smooth and hassle-free as possible. Please review our cancellation policy below.
Order Cancellation
1. Before Shipment:
> Timing: You may cancel your order at any time before it has been processed and shipped.
> How to Cancel: To cancel your order, please contact our customer service team as soon as possible at contact@fairway.qa or call us at +97471341212 . Provide your order number and a request for cancellation.
> Confirmation: Once your cancellation request is received, we will confirm the cancellation via email. If your order has not yet been processed, we will cancel it and issue a full refund to your original method of payment.
2. After Shipment:
> If your order has already been processed and shipped, it cannot be canceled. However, you may still return the item(s) in accordance with our Return Policy.
Refunds
> Processing Time: Refunds for canceled orders will be processed within 7-10 business days from the date of cancellation confirmation. The refund will be credited to the original payment method used during the purchase.
> Notification: You will receive an email notification once your refund has been processed.
Exceptions
> Custom or Personalized Items: Orders for custom-made or personalized items cannot be canceled once they have been processed.
> Special Orders: Special orders or bulk purchases may be subject to different cancellation terms. Please contact our customer service team for details.
Contact Us
If you have any questions or need assistance with your cancellation, please contact us at:
Fairway Car Accessories
Email: contact@fairway.qa
Phone: +97471341212
Address: C.R.No: 191488, P.O Box: 3063 Muaither,
Commercial Street Zone:53,
Street: 744, B.No: 09 Unit No: 02,
Doha-Qatar
We appreciate your understanding and cooperation. Thank you for shopping with Fairway Car Accessories. We are committed to providing you with the best products and customer service experience.