FAQs

You can place an order through our website, www.fairway.qa. Browse our products, add items to your cart, and proceed to checkout. You’ll need to create an account or log in to complete your purchase.

We accept various payment methods, including major credit and debit cards (Visa, MasterCard), and online payment services. All transactions are secure and encrypted for your protection.

Currently, we only offer shipping within Qatar. We are working on expanding our shipping options to include international destinations in the future.

Shipping costs vary depending on the size and weight of your order, as well as your location within Qatar. Shipping charges will be calculated and displayed at checkout.

Orders are typically processed within 1-2 business days. Delivery times vary based on your location, but you can generally expect to receive your order within 3-7 business days after it has been shipped.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our courier’s website.

We accept returns within 30 days of purchase, provided the item is in its original condition and packaging. For more details, please refer to our Return Policy.

To initiate a return, please contact our customer service team at contact@fairway.qa or call us at +97471341212. Provide your order number and reason for return. Follow the instructions provided by our team to return the item.

If you receive a damaged or defective item, please contact us immediately at contact@fairway.qa or call us at +97471341212Provide your order number and a description of the issue, along with photos if possible. We will arrange for a replacement or refund.

If you need to cancel or modify your order, please contact us as soon as possible at contact@fairway.qa or call us at+97471341212. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, it cannot be canceled or modified.

Yes, many of our products come with manufacturer warranties. Warranty details vary by product, so please refer to the product description or contact our customer service team for more information.

You can reach our customer service team via email at contact@fairway.qa or by phone at +97471341212. Our team is available to assist you with any questions or concerns you may have.

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are a perfect gift for car enthusiasts.

Absolutely. We source our products from reputable manufacturers and suppliers to ensure that we provide only the highest quality and genuine car accessories.